Overview

A Team Leader is a first-line management role responsible for operational and project duties, or managing a team to deliver defined outcomes. They provide direction, guidance, and support to ensure goal achievement. This role spans the private, public, and third sectors and is consistent across various organisational sizes.

Key Responsibilities:

• Supporting, managing, and developing team members.
• Managing projects and planning workloads.
• Monitors and applies operational policies, relevant legislation, and regulation, and makes recommendations to ensure individual and team compliance.
• Resolving problems and building relationships internally and externally.
• Communicates information to drive operational activities and improve organisational performance

Entry Requirements:

Determined by each employer, typically requiring five GCSEs at Grade C / 4 or higher.

Apprentices without level 2 English and maths must achieve this level before the end-point assessment.

Course Objectives

Knowledge:

• Interpersonal Excellence
• Organisational Performance
• Project Management
• Finance, budget monitoring.
• Personal Effectiveness

Skills:

• Interpersonal Excellence
• Organisational Performance
• Personal Effectiveness