Job Title: Quality Co-ordinator

Department: Compliance

Reports to: Compliance Manager

Hours of work: 8.30am-4.30pm, 37.5 per week

Salary: Circa £37,000

Purpose

Support the company’s Compliance and Quality functions by co-ordinating quality activities across the manufacturing site. Ensure products are manufactured to internal and external specifications by maintaining appropriate quality records and reference standards, in line with company and customer standards and requirements.

Key Responsibilities:

Quality Control & Production Support

• Collaborate with Quality Laboratory, Yarn Procurement and Yarn Production on yarn-related performance issues in Warping/Weaving;
• Support Production to upskill supervisors, tuners, and perch operatives in identification of non-conforming work and in fault recognition;
• Monitor quality-related Key Performance Indicators (KPIs);
• Assist with the co-ordination of verified reference standards across all QC points (from yarn to finished fabric);
• Oversee investigations by Production into non-conforming work and its root causes and support integration of appropriate QC gates into SAP;
• Ensure complete, accurate, and timely quality records are maintained as objective evidence of product conformity, process capability, and regulatory/customer compliance.
• Ensure quality data is structured to support traceability, root cause analysis, audit readiness, and management decision‑making.
• Challenge poor data quality and incomplete records, taking corrective action where standards are not met.
• Assist in the analysis of quality trends and of the cost of quality;

Quality Culture & Team Development

• Champion a proactive, site-wide approach to quality, embedding accountability and ownership at all levels.
• Support appropriate personnel involved in quality matters in problem-solving and effective communication.

QMS Development & Compliance

• Support the Compliance Manager in establishing SOPs, process flows, quality control gates, and training into a documented quality management system.

 

Systems & Digitalisation

• Support migration of paper-based records into SAP and the development of digital tools for near real-time monitoring and reporting.

Performance Monitoring & Reporting

• Centralise reporting and resolution of non-conforming work through root cause analysis, and appropriate corrective and preventive actions.
• Support the Compliance Manager in tracking and reporting Quality KPIs (operational and financial) to support SMT & SLT decision-making.

Compliance & Customer Assurance

• Support the Compliance Dept in ensuring readiness and timely responses to product/process non-conformances and to customer-related audits.

Essential attributes

• Hungry – we want you to commit to working hard, have a burning desire to achieve your goals and are willing to put in the effort and dedication to make them a reality.
• Humble – we want you to recognise your strengths while staying open to learning, growing and acknowledging the contribution of others.
• Smart – we want you to be honest and inclusive and respectful of others, value diversity and foster a sense of belonging for everyone.

Knowledge, Skills, and Competencies:

• Ability to influence and motivate others while actively encouraging a positive and collaborative way of working;
• Proactive in identifying and implementing quality improvements;
• Ability to trouble-shoot quality issues and support resolution;
• Demonstrates a solution-focused mindset and resilience under pressure;
• Committed to innovation and continuous improvement

Apply now to start your journey with Moon, please email a copy of your CV and covering letter to reception@tcoe.co.uk